1. Returns


1.1 We accept returns within 7 days from the date of delivery for most items, provided they are in new, unused condition and in their original packaging.
1.2 Items that are non-returnable include:

  • Products that have been used, opened, or altered.
  • Custom or personalized items.
  • Digital products or software.
  • Clearance or final sale items.
    1.3 To initiate a return, please contact our customer service team at info@printersuppliesnow.com with your order number and details of the product you wish to return.

2. Return Process


2.1 Once your return request is approved, you will receive instructions on how to return the item(s).
2.2 You are responsible for the return shipping costs, except in cases where the return is due to an error on our part or a damaged/defective item.
2.3 We recommend using a trackable shipping method to ensure the item is returned safely. We are not responsible for lost or damaged returns.

3. Refunds


3.1 Refunds are issued to the original payment method once the returned item has been received and inspected.
3.2 Refunds will be processed within 3 days of receiving the returned product.
3.3 Shipping costs are non-refundable unless the return is due to a defect or error on our part.

4. Damaged or Defective Items


4.1 If you receive an item that is damaged or defective, please contact us immediately at info@printersuppliesnow.com with details and photos of the damage.
4.2 We will either send a replacement or issue a full refund for the item at our discretion.

5. Exchange Policy


5.1 We do not offer direct exchanges. If you wish to exchange an item for a different size, color, or model, please return the original item and place a new order.

6. Late or Missing Refunds


6.1 If you haven’t received your refund within the specified time frame, please check with your bank or credit card company, as there may be delays.
6.2 If you’ve done this and still haven’t received your refund, please contact us at info@printersuppliesnow.com.

7. Contact Us


For any questions or concerns regarding returns and refunds, please reach out to us at:

Thank you for shopping with PrinterSuppliesNow.com. We strive to provide a hassle-free return and refund experience.